Política de envío

Free tracked shipping
Every order ships free and includes a tracking number.

Where we ship
We ship to North America (United States and Canada), the United Kingdom, Europe, South America, Australia and New Zealand. If your country isn't available at checkout, we don't ship there yet.

Processing time
Orders are prepared and handed to the carrier within 1–3 business days. As soon as your order ships, we'll email you a tracking link.

Delivery time
Estimated delivery times after shipping, in business days: 7–15 days

Business days are Monday to Friday, excluding public holidays. Busy periods such as Black Friday and the holidays, or customs checks, can add a few extra days.

Holiday orders
To receive your order before December 24, we recommend ordering by [date].

Customs and import taxes
For orders to the European Union and the United Kingdom, VAT is included in the price you see at checkout. For other countries, local customs may charge import taxes or duties, which are not included in our prices and are the recipient's responsibility.

Shipping address
Please check your address carefully before placing your order. If you spot a mistake, email us as soon as possible and we'll correct it if the order hasn't shipped yet. We can't be held responsible for orders sent to an incorrect address provided at checkout.

Late, lost or damaged orders
If your order hasn't arrived 40 days after purchase, or arrives damaged, contact us and we'll send a replacement or give you a full refund.

Questions?
Email info@furloop.shop with your order number. We reply within 24–48 business hours.