Política de privacidad

Last updated: 2026/10

This Privacy Policy explains how Furloop ("we", "us") collects, uses and protects your personal data when you visit furloop.shop, buy from us or contact us.

1. Who is responsible for your data
[Legal name or company name], [Tax ID], [Business address]. Contact: info@furloop.shop.

2. What data we collect

  • Order and account data: name, email, phone, shipping and billing address, and order history.
  • Payment data: handled by our payment providers. We never see or store your full card number.
  • Device and usage data: IP address, browser, pages visited and similar information collected through cookies.
  • Messages you send us, including reviews, photos or videos you choose to share.

3. Why we use it and our legal basis

  • To process and ship your order and handle returns (performance of a contract).
  • To answer your questions and provide support (performance of a contract or legitimate interest).
  • To send marketing emails, only if you have agreed or where the law allows it. You can unsubscribe at any time (consent or legitimate interest).
  • To measure and improve our store and advertising through cookies, only with your consent where required (consent).
  • To prevent fraud and meet legal and tax obligations (legal obligation and legitimate interest).

4. Who we share it with
We share data only with the providers we need to run the store: Shopify (store platform), payment providers, our fulfillment partner and shipping carriers (to deliver your order), email and analytics tools, and advertising platforms such as Meta and TikTok when you have accepted marketing cookies. We do not sell your personal data.

5. International transfers
Some of these providers are located outside the European Economic Area. When your data is transferred, it is protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses.

6. How long we keep it
We keep order data for as long as required by tax and accounting laws, and other data only for as long as needed for the purposes above or until you ask us to delete it.

7. Your rights
You can ask to access, correct, delete or export your data, object to or restrict its use, and withdraw consent at any time by emailing info@furloop.shop. If you are in the EU, you can also complain to your data protection authority (in Spain, the AEPD at www.aepd.es). Depending on where you live, you may have additional rights under local law, such as the UK GDPR, Brazil's LGPD or US state privacy laws, and we will respect them.

8. Cookies
We use necessary cookies to run the store and, with your consent, analytics and marketing cookies. You can change your choice at any time through the cookie banner or your browser settings.

9. Children
Our store is not intended for people under 16, and we do not knowingly collect their data.

10. Changes
We may update this policy. The latest version will always be on this page.

11. Contact
Questions about your privacy? Email info@furloop.shop.